Privacy Policy

1. Scope

This Privacy Policy explains how Certified Editing collects, uses, stores, and protects personal information submitted through this website or in connection with our academic language services. It applies to information provided when you request a quote, contact us, upload files, or otherwise communicate with us about proofreading, editing, translation, or related academic support.

2. Information We Collect

We may collect the information you voluntarily provide, including your name, email address, institution, country, service request details, uploaded files, and any message content you submit through our forms or by email. We may also collect limited technical data such as IP address, browser type, device information, and on-site interaction data through analytics and similar technologies.

3. How We Use Your Information

We use personal information to respond to inquiries, prepare quotations, deliver services, communicate about ongoing projects, improve website functionality, prevent abuse, and maintain internal business records. We may also use information to comply with legal obligations, resolve disputes, and protect the security and integrity of our website and systems.

4. Confidentiality of Academic Work

We treat uploaded manuscripts, theses, dissertations, articles, and related academic materials as confidential business information. Your files are accessed only for service delivery, support, quality control, or technical maintenance where reasonably necessary. We do not claim ownership of your work, and we do not use your academic content for public display, training, or promotional purposes without your explicit permission.

5. Legal Basis and Consent

Where applicable, we process information on the basis of your consent, the need to take steps at your request before entering into a service relationship, the performance of our contractual obligations, our legitimate interest in operating and securing our services, and compliance with legal requirements. By submitting your information through this website, you acknowledge that such processing may be necessary to evaluate and fulfill your request.

6. Data Sharing

We do not sell your personal data. Information may be shared only with trusted service providers or technical partners who help us operate the website, host email or forms, process service requests, or maintain security, and only to the extent reasonably necessary. We may also disclose information if required by law, court order, or lawful government request.

7. International Data Handling

Because our services are offered to clients in multiple countries, your information may be transmitted or stored in jurisdictions other than your own. Where such transfers occur, we take reasonable steps to protect the information through contractual, organizational, and technical safeguards appropriate to the nature of the data and the service provided.

8. Data Retention

We retain personal data and project-related communications only for as long as reasonably necessary to respond to your inquiry, provide the requested service, maintain records, resolve disputes, meet legal obligations, or protect our legitimate business interests. Retention periods may vary depending on the nature of the request, the existence of a completed transaction, and applicable legal requirements.

9. Security Measures

We use reasonable administrative, technical, and organizational measures to protect personal information and uploaded files against unauthorized access, disclosure, alteration, or destruction. However, no website, email system, or online transmission method can be guaranteed completely secure, and you use online services with that understanding.

10. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand traffic patterns, measure engagement, improve usability, and maintain service performance. Additional details are provided in our Cookie Policy.

11. Your Rights

Depending on the laws that apply to you, you may have rights to request access to personal data, correction of inaccurate information, deletion, restriction of processing, objection to certain uses, or withdrawal of consent where consent is the legal basis. To make a privacy-related request, you may contact us at quote@certifiedediting.com.

12. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external services.

13. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or technical updates. The latest version published on this website will govern current use of the site and our handling of information going forward.

14. Contact

For privacy-related questions or requests, please contact us at quote@certifiedediting.com or write to Adalet Nbh. Manas Blv., Folkart Towers, B Tower, F:25, No:2511 Bayraklı - İzmir - Türkiye.